Job Detail

• Salary: ₹15000 - ₹25000
• Industry: Operations
• Role Category: Entry Level
• Job Type: Full-time

Location

• City: Bhilwara
• Country: India

Job Responsibilities

JOB FUNCTIONS AND RESPONSIBILITIES

Provide IT Level 1 Service Desk Support for end-users across all locations.

Receive, log, and manage calls/tickets from internal staff and external clients via telephone, email, chat, and web

submissions.

Assist users with any IT issues, requests and questions.

Resolve as many calls as possible and adhere to standard KPIs.