Job Detail

• Salary: ₹16000 - ₹20000
• Industry: Operations
• Role Category: Entry Level
• Job Type: Full-time

Location

• City: Agra
• Country: India

Job Responsibilities

Responsibilities: Onboarding Calls II Customer Service Calls II Problem Solving Calls

• Outbound calls and customer service inquiries
• Follow up to ensure that appropriate actions are taken on customer requests
• Provide information about products and services, Record details of complaints. "Motivate" clients to take orders & start services again
• Maintain records of customer interactions and transactions, as well as details of inquiries, complaints, and comments, as well as actions taken.
• Refer unresolved customer grievances or special requests to designated departments for further investigation