Job Detail

• Salary: ₹19000 - ₹35000
• Industry: Operations
• Role Category: Entry Level
• Job Type: Full-time

Location

• City: Hyderabad
• Country: India

Job Responsibilities

Roles and Responsibilities:

• Response, diagnosis, resolution and tracking by phone, email, chat and social media of customer support queries.
• Maintain response and resolution speed as defined by SLOs.
• Keep high customer satisfaction scores and follow quality standards in 90% of cases.